When Military Veteran Josef Mendez Lopez wanted medical care, he turned to the VA Well being Chat app for fast and handy care.
“I began chatting with one of many nurses virtually instantly,” Mendez stated. The nurse led him by means of a sequence of questions and helped Mendez get the care he wanted.
Speedy entry to VA workers
With VA Well being Chat, Veterans can chat on-line with VA nurses and different VA workers to ask questions on nonemergency well being issues, schedule VA appointments, refill their VA prescriptions and extra.
Veterans have the choice to speak from wherever on a pc or smartphone. VA workers can seamlessly escalate the chat to a video go to from inside VA Well being Chat for a extra dynamic expertise if wanted. This allows the Veteran to obtain a well timed response whereas sustaining the non-public really feel of in-person visits.
“The rapid suggestions that I get provides me assurance that somebody is tending to my wants,” stated Mendez.
Well being care from wherever you might be
VA Well being Chat allows Veterans to succeed in VA care from wherever they’re, no matter their schedules or distance from VA services.
“We are able to go on with our lives, work, be at house and have the reassurance that we will nonetheless join with our well being care suppliers,” Mendez stated.
Veterans can entry VA Well being Chat from any smartphone, pill or laptop with an web connection. The app will be launched by means of the VA App Retailer and the VA Launchpad for Veterans app. It is usually accessible for obtain on the Apple App Retailer and Google Play.
To see in case your VA facility is taking part in VA Well being Chat, go to the app’s web page on the VA App Retailer.